XM Review & Features | Discover the Secret Behind Its Popularity!

Start Your Overseas FX Journey with XM! A Complete Guide to Why XM Is a Top Choice in Japan

Founded in 2009, XM is the largest overseas FX broker and holds the top market share among Japanese traders. It offers features not available with domestic FX brokers, such as high leverage and a zero-cut system.

One of the key reasons behind XM’s popularity is its exceptionally generous bonus offerings, which are among the best in the overseas FX market. In addition, it has earned a strong reputation for reliable deposits and withdrawals, as well as fund security, making it a trusted choice for traders since its inception.

Additionally, XM offers 24-hour weekday chat support in Japanese, and a wealth of information about the platform is readily available. This makes it an ideal choice for those who are new to trading with overseas FX brokers.

XM has already earned high praise from many traders and continues to make daily efforts to provide an investment environment that meets the evolving needs of its users.

Previously, XM was often known primarily for its generous bonuses, but with the introduction of the “KIWAMI Kyoku Account” in October 2022, it has evolved into a broker that also meets the needs of traders who prioritize favorable trading conditions.

Pros of XM

1.	A generous ¥15,000 account opening bonus is available.
2.	Receive up to $10,500 in total deposit bonuses.
3.	A wide variety of trading tools, including MT4/MT5 and mobile apps, are available.
4.	Swap points for accounts other than the KIWAMI Kyoku Account are also above average.
5.	High leverage of up to 1,000x is offered.
6.	Leverage restrictions based on available margin are flexible.
7.	High reliability and safety are ensured by XM’s track record of having the largest number of Japanese users.
8.	Exceptional 24-hour Japanese support is available.
9.	You can begin trading with a small initial investment.
10.	Deposit and withdrawal processes are quick and efficient.
11.	A wealth of valuable content for trading is available.

Cons of XM

1.	Withdrawals via bank transfer are subject to a withdrawal fee.
2.	Withdrawal times may experience delays
3.	Spreads are wider compared to other brokers.
4.	The trading fees for zero account are relatively high.
5.	Dormant accounts are subject to maintenance fees.

In this article, we explain why XM is a popular choice in Japan, highlighting the safety and reliability it has established over the years, along with the outstanding features of its trading environment.

Especially for those new to overseas FX, you’ll find that XM offers a secure and reliable trading experience. Use this information as a reference when opening an account.

Open a live XM account online

Open an account with the XM app

ウェブでXMリアル口座開設

XMアプリで口座開設

This article is recommended for the following individuals

1. Is XM a safe platform to use?

2. I want to learn about the strengths and advantages of XM.

3. What are the drawbacks of using XM?

Table of Contents

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1. Approximately 70% of Japanese traders using overseas FX have accounts with XM (XMTrading).

2. XM (XMTrading) Safety and Reliability

   1. The XM group holds 11 different financial licenses.
   2. Deposits are securely managed in segregated trust accounts, ensuring safety and eliminating concerns about withdrawal refusals.
   3. The support system operates 24 hours a day on weekdays and is fully staffed by Japanese-speaking representatives, so you can trade with confidence.

3. The strengths and positive reputation of XM (XMTrading)

   1. Enjoy a generous ¥15,000 trading bonus just for opening an account!
   2. Get a 100% deposit bonus along with an additional 20% deposit bonus.
   3. A variety of trading tools, including MT4/MT5 and the XM app, are available.
   4. Swap points for accounts, aside from the KIWAMI Kyoku Account, are also above average.
   5. High leverage of up to 1,000x is offered.
   6. Leverage restrictions based on available margin are flexible.
   7. High reliability and safety are ensured due to its established track record and the largest number of Japanese users.
   8. Japanese support is available 24 hours a day.
   9. You can begin trading with a small initial deposit.
   10. Deposit and withdrawal processes are quick and efficient.
   11. A wealth of valuable content is available to enhance your trading experience.

4. The drawbacks and negative reputation of XM (XMTrading).

   1. Bank transfer withdrawals are subject to a fee.
   2. Withdrawal times may be subject to delays.
   3. Spreads are wider compared to other brokers.
   4. Zero accounts have relatively high trading fees.
   5. Inactive accounts are subject to maintenance fees.

5. Before you begin trading with XM (XMTrading),

   1. Try trading with a demo account first.
   2. How to open an account
      1. STEP 1: Fill in your profile information.
      2. STEP 2: Create a live account.
      3. STEP 3: Activate your account.
   3. How to log in to the member portal
   4. XM Trading Operating Hours
   5. How to make a deposit with XM
   6. XM Withdrawal Methods
   7. What to do if you’re unable to log in
   8. What to do if your account is frozen

6. An overview and review of XM (XMTrading).

7. Details about XM (XM Trading).

   1. Operating company information
   2. Japanese support and support desk
   3. Trading terms and deposit protection regulations
   4. Account-specific terms and conditions

8. XM (XM Trading) – Frequently Asked Questions (FAQ)

Approximately 70% of Japanese overseas FX users have accounts with XM (XMTrading)

XM is an FX broker established in Cyprus in 2009.

The service was originally operated under the name “TradingPoint”, but later changed its name to “XEMarkets”.

In June 2013, when we acquired the current two-letter domain name “XM.COM”, we changed the service name to “XM”, which is how we got to our current name.

XM is a major, long-established broker that has earned such trust in Japan that it is known as “XM for overseas FX.” As of 2022, approximately 70% of overseas FX users have opened accounts with XM, making it the No. 1 broker in terms of the number of Japanese users for four consecutive years .

XM’s popularity is reflected not only in the number of accounts opened, but also in the number of visits to its official website. According to an estimate by the website analysis service SimilarWeb, the average number of visits over a three-month period was 103.95 million.

This accounts for 47.4% of the combined traffic to the five major overseas FX brokers: Exness , FXGT , HF Markets , and BigBoss .

Source: Created based on data from Similarweb

It is no exaggeration to say that XM, which has continued to grow with reliable services since 2009 and has 10 million users in 190 countries around the world, is the top broker leading the industry. XM, which has both high attention and a stable reputation, has created a virtuous cycle in which active users are satisfied with the comprehensive services, inviting new investors and traders.

Open the XM account page

XM (XMTrading) Safety and Reliability

XM , which stands out among the many overseas FX brokers, has earned an extremely high reputation for safety and reliability due to reasons such as “seven financial licenses,” “segregated management in trust accounts,” and “24-hour support.”

The group holds 11 types of licenses

XM has obtained seven different financial licenses in order to provide attractive services to customers in compliance with the laws of countries and regions around the world.

Financial licenses held by XM Group

In particular , the license held by XM’s headquarters from the UK Financial Conduct Authority (FCA) is known to have the strictest screening standards in the world .

By meeting the strict standards of multiple financial institutions, you can be sure that XM’s safety is firmly established.

For services to Japan, our two companies are licensed by the Seychelles Financial Services Authority (FSA) and the Mauritius Financial Services Commission (FSC), and are operated under a management structure that emphasizes compliance, under the supervision of financial audit authorities in each country.

Deposits are managed separately in a trust account! No more trouble with withdrawal refusals

Customer assets deposited with XM are managed in a trust account, completely separate from investment funds and the company’s own operating funds . Separate management means that fraudulent activities such as running away with funds are impossible. The contract terms created by XM state the following:

Excerpt from XM’s Terms and Conditions document

As such, it is clearly stated that separate management will be done in trust accounts, and it is clear that XM customer funds are protected with top-class security .

There are also reports that XM’s customer funds are stored at Barclays and rumors that the company is privately insured by AIG (American International Group).

XM.com, which is operated by CySEC, previously clearly stated that its funds were held at Barclays and insured by AIG , but now there is no mention of Barclays or AIG and the statement reads as follows:

Information about trust accounts and insurance

About the Bank

About private insurance

It is speculated that XM deliberately changed the wording to be vague from the perspective of security. Since Barclays is one of the EU’s Tier 1 banks, it is safe to assume that the XM Group holds deposits at Barclays or a bank of a similar size.

After the collapse of GEMFOREX, XM gained a reputation as a company that could reliably withdraw funds, and it has been chosen as a safe haven by many GEMFOREX users. We provide safe and secure services with smooth deposits and withdrawals without any withdrawal refusals.

The support system is “24 hours a day on weekdays / Fully Japanese-speaking” so you can rest assured

XM has a support desk with over 20 Japanese staff members who can resolve any questions or concerns you may have via email and live chat.

In particular, if you have trouble with money, such as deposits and withdrawals, you may feel very anxious. In such cases, you can rest assured that XM has support available 24 hours a day, 5 days a week, so you can receive prompt support.

XM offers the following support methods:

XM Customer Support

In addition, those who are using XM for the first time may be confused about the account opening procedures and how to use the trading platform . There are many things that beginners to overseas FX do not understand, as it is different from domestic FX.

If you have a problem that you can’t express by text alone, we recommend using email. By attaching a captured image to your email and asking a question, you can receive a more detailed answer than you would get through live chat.

Open the XM account page

Advantages and good reputation of XM (XMTrading)

From here on, we will focus on the points of XMTrading (XM) that are of particular interest to those new to overseas FX, and share the appeal of XM with actual reviews.

The account opening bonus (trading bonus) is a generous 15,000 yen!

XM has a wealth of attractive campaigns and offers a generous account opening bonus (trading bonus) of 15,000 yen .

This account opening bonus can be received by opening a new account with FXplus and activating your account by verifying your identity. The regular bonus is set at 3,000 yen, but it will be increased to 15,000 yen exclusively for this site .

We don’t know when the XM account opening bonus will go back to 3,000 yen. If you are considering opening an account, we recommend that you receive the account opening bonus while the campaign amount is still 15,000 yen.

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Receive a 100% deposit bonus and a 20% deposit bonus

At XM, if you open an account and complete the activation procedure, you can receive a 100% deposit bonus up to $500 and a 20% deposit bonus up to $10,000 when you deposit . XM’s deposit bonus has a cushion function, making it easy to use and popular among traders.

XM’s deposit bonus is a 100% deposit bonus up to $500, and a 20% deposit bonus is given for deposits after $500. In addition, you can receive bonuses as many times as you like until you reach the upper limit , so it is especially recommended for beginners who are not familiar with trading.

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XM is currently running a campaign to give a 100% deposit bonus to all those who have opened an account with XM. This bonus can be received as many times as you like up to the maximum amount of $500.

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In addition, there is a ” Loyalty Program ” where you can receive credit bonuses and XMP that can be exchanged for cash depending on your transactions, and a ” Friend Referral Bonus ” where you and your acquaintances can receive cash by introducing them to XM . If you open an account with FXplus, you can start the loyalty program at Gold rank, so you can start trading at a much better price.

Please note that not all account types are eligible for the same bonuses. Zero accounts and KIWAMI accounts are not eligible for the deposit bonus and loyalty program.

Read also

XM/XMTrading Bonus Campaign Summary [Latest 2025 Edition] | XM™ | FXPlus™

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A wide range of trading tools including MT4/MT5 and XM app

MetaTrader4/MetaTrader5 (MT4/MT5) is one of the most popular trading tools for traders, and XMTrading also allows trading using MT4/MT5.

MT4/MT5 is equipped with trend lines, charts, indicators, and other information necessary for trading, making it easy to obtain.

In addition to MT4/MT5 as a trading tool, XM also offers its own mobile app, which allows you to do almost everything, including opening an account, depositing, withdrawing funds, and trading, from your mobile device such as a smartphone or tablet.

As can be seen from the reviews on social media, XM’s app is extremely easy to use, and you can trade without relying on MT4/MT5 using only their own app, so it is a recommended tool for users who want to try trading outside of MT4/MT5 and for users who have moved from a domestic FX broker.

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Swap points for accounts other than KIWAMI Kyoku Account are also above average

XMTrading’s swap points are listed as below average on some websites, but when you actually measure them, that’s not the case. Compared to other companies, they are average or above average , making them a suitable broker for swing traders and swap operations.

XM has a wide spread, so the bonus is more compatible with swap operations and swing trading than scalping, and is also recommended as a trading method for beginners . The swap points actually measured at XM are introduced in detail in the following article.

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We explain XM swap points with a list of all stocks. XM swap rankings, calculation methods, and smart swap management methods are also included! This is a must-read for beginners and advanced traders. Please read this to learn the basics of swap points, not just for XM.

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High leverage of up to 1,000x is available

XM allows you to trade with a maximum of 1,000x leverage , making it extremely efficient even with a small amount of account capital.

XM Maximum Leverage

By using leverage, the required margin (the minimum amount of margin required to open a new position) will be as follows:

Margin required when USDJPY is 150 yen

With 1,000x leverage, you can trade 1 lot (100,000 units) with just 14,500 yen margin.

Many traders at XM use the 1,000x high leverage, and many traders are making huge profits by trading with bonuses. This combination of high leverage and a cushioning deposit bonus makes it easy to make a profit while also reducing risk , so it is recommended for beginners.

Of course, you do not necessarily need to use high leverage, and you can change the leverage to a lower level. XM has a wide range of leverage options, and you can freely change the leverage from 1x to 1,000x .

The following article provides detailed information about the leverage of all XM products, how to calculate leverage, leverage limits, etc. Please feel free to use it if you have any questions about XM leverage.

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Leverage restrictions based on available margin are loose

Another advantage of XMTrading is that the leverage restrictions are relatively lenient.

XM Leverage Limits (※)

Major Currency Standard / Micro / KIWAMI Account

Many overseas FX brokers impose leverage limits based on the account funds, but XM’s initial leverage limit is $40,000 margin, allowing you to use 1,000x leverage up to large amounts of funds .

In addition, in a survey we conducted previously, 80% of users chose the 1,000x high leverage. This shows that the 1,000x high leverage is the reason for XM’s popularity.

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High reliability and safety thanks to the track record of having the largest number of Japanese users

XM, which has been ranked No. 1 in terms of the number of Japanese users for four consecutive years until 2022, has earned a reputation from many users as a reliable and safe broker due to its long operating history and minimal problems .

Since its establishment in 2009, XM has been making user-first improvements to its services amid the rapidly changing overseas FX industry. XM proactively makes improvements that may even result in losses for the company, and its excellent services continue to be supported by traders.

In addition, funds deposited in XM accounts are stored and managed in trust accounts at reputable EU banks, so customer assets are protected even if XM falls into a management crisis.

Recently, there have been a series of bankruptcies of brokers that attracted customers primarily through bonuses, leading to growing caution towards brokers that offer bonuses, but XM is a valuable broker that combines safety and reliability with bonuses and high-spec accounts .

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24-hour Japanese support available

Our 24-hour Japanese support staff will carefully resolve any questions or concerns you may have about overseas FX if you are using XM for the first time .

They will help you with any problems you may have while using XM, from opening an account to receiving bonuses, deposit and withdrawal procedures, and even helping you with any problems you may have with operating trading tools.

Our support desk has over 20 Japanese staff members, so any concerns you may have can be resolved quickly.

You can start trading with a small amount

XM has created an environment where you can trade with a small amount of capital so that you can easily start overseas Forex. With XM, you can try Forex from about 500 yen , making it ideal for beginners.

In addition, the “Standard Account” and “Micro Account” offer generous bonuses, and the “KIWAMI Account” has excellent trading conditions, so you can start trading without making a deposit by using the account opening bonus (trading bonus) .

In addition, micro accounts, which have a small number of currencies per lot, can be traded with a minimum of 0.1 lots (100 currencies). Since 100 currencies is hardly affected by price fluctuations, it is recommended for those who want to practice trading with a real account .

Deposit and withdrawal procedures are fast

XMTrading (XM) has a reputation for being one of the fastest deposit and withdrawal speeds among overseas FX brokers . When using overseas FX, many people worry about whether they can withdraw funds smoothly. Many users also rate it as fast for withdrawals on social media.

XM has a large number of support staff, and for all withdrawal methods, XM’s procedures are completed within 24 hours . (However, the time it takes for funds to arrive varies depending on each platform.)

If you value the speed of deposits and withdrawals, we recommend online wallets such as bitwallet, STICPAY, and BXONE . Since the money arrives immediately after application and processing is completed, you can deposit and withdraw money efficiently.

Lots of useful content for trading

XM provides a wide range of free content to help you trade.

For example, the free online seminar “XM Webinar” allows you to learn the basics of FX trading. When you don’t know where to start, you can use XM Webinar to acquire basic knowledge and deepen your understanding.

In addition, we also have the following useful content:

Daily Market Analysis Video

This is an original market analysis video from XM, updated daily.

Forex Signals

Analysis and trading signals (entry, profit taking, and stop loss guidelines) for 10 stocks selected by XM are delivered twice a day.

XM Forex Calculator

We have all the calculators you need for trading, including margin requirements, pips, swaps, currency conversion rates, etc.

Economic Calendar

This is a calendar showing the dates of economic indicators and important statements that will have a major impact on the market. It is also advantageous because it is divided by importance, making it easy to understand what you should pay attention to.

MT4/MT5 Tutorial

This is a tutorial content that explains how to use the trading platform MT4 / MT5.

Daily Market Analysis Video

This content delivers the latest daily FX news on YouTube.

Forex Webinars

This is tutorial content that allows you to learn more about FX.

Open the XM account page

Disadvantages and bad reputation of XM (XMTrading)

XM has many attractive features , but of course it does not only have a good reputation. There are also some disadvantages.

Withdrawals via bank transfer incur a withdrawal fee

At XM , if you deposit using a credit card or online wallet, you can only withdraw the amount you deposited. In other words, if you have profits that exceed the amount you deposited, you will need to use a bank transfer to cover the difference.

In addition, if the withdrawal amount is less than 400,000 yen, a withdrawal fee of 2,500 yen is charged per withdrawal , so it can be said that a major disadvantage of XM is that it is difficult to make small withdrawals.

Withdrawal times may be delayed

XM is a reliable broker and withdrawals are fairly guaranteed, however, instant withdrawals are not always possible.

The withdrawal speed itself is inferior to that of particularly fast brokers such as Exness and Titan FX.

Because XM is a broker that offers bonuses, they perform various checks to prevent bonus fraud, which may slow down withdrawals.

Wider spreads compared to other companies

XMTrading is a broker with wide spreads overall. Among short-term traders, there is a reputation that the spreads are too wide and it is difficult to win.

XM previously released the KIWAMI account as a low spread account, but now it has wider spreads than other companies’ professional account types.

If you feel that the spreads are too wide, consider using Vantage Trading or TitanFX .

In addition, there is a possibility that spreads may temporarily widen, so it may be necessary to take measures such as avoiding transactions depending on the situation.

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There has been an increasing number of rumours on social media that the spreads on XM’s KIWAMI account have been expanding since August 2023. Has XM’s spread actually expanded? In this article, we will compare the changes in the actual spreads and examine the expansion of the spreads.

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Zero account trading fees are high

XM’s Zero Account has a higher trading fee than other companies, at $10 round trip .

Trading fee comparison chart

Overseas FX Brokers	Trading fees
	1 lot / round trip $10
	1 lot / round trip $7
	1 lot / round trip $7
	1 lot / round trip $6
	1 lot / round trip $7

Compared to other companies, XM has the highest trading fees, which can lead to high trading costs. Also, please note that even though it is a zero account, the spread is not completely zero . In addition, a trading fee of $10 is equivalent to a spread of at least 1 pip , so compared to brokers offering spreads of less than 1 pip, the difficulty of trading is inevitably higher.

For these reasons, we recommend that you take advantage of the bonus with an XM Standard account, or reduce trading costs with a KIWAMI Kiwami account.

Dormant accounts incur maintenance fees

If you do not use your XMTrading account for several days, it will be considered a dormant account and you will be charged an account maintenance fee. The conditions for a dormant account are as follows:

Trading account dormancy conditions

A $10 monthly maintenance fee will be charged from the month following the month your account is deemed dormant , and if the balance falls below $10, the full amount will be deducted. To release a dormant account, you must deposit funds into the dormant account or trade .

If your account balance remains at 0 yen and you have not made any transactions for another 90 days, your account will be frozen. Once frozen, you will not be able to reopen your account and will need to open an additional account in order to make any transactions.

Before you start trading with XM (XMTrading)

Experience trading with a demo account

XMTrading offers demo trading, which allows you to trade under the same trading conditions as actual trading. Demo trading is available by creating a demo account on the official website.

It is completely free and takes just 2 minutes to register with just your email address. However, demo trading is only available for “Standard Accounts” and “Zero Accounts” .

Please note that “Micro Accounts” which have a small number of currencies per lot and “KIWAMI Accounts” which have low transaction costs cannot be used.

There is no need to rush into investing your valuable funds in real trading in an attempt to make a quick profit. You can choose to focus on practicing demo trading after opening a demo account with XM until you have mastered a profitable trading technique.

Open the XM account page

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How to open an account

The procedure for opening an XM account can be broadly divided into entering personal information and activating your account.

STEP 1 Enter your profile

First, open the account opening form from the link below and enter your “country of residence” and “email address”.

Open the XM account page

Open the email you received titled ” [XMTrading] Start registering for XMTrading ” and fill out the profile registration form.

STEP 2 Open a real account

Select your trading account platform, account type, and leverage. If you would like to receive an account opening bonus, select ” Yes, I would like to receive a bonus ” in this procedure.

STEP 3 Activate your account

Most of XM’s functions are not available when you open a real account. Log in to the XM member page and click ” Activate your account now “.

If you have a My Number, please enter it. If you do not have a My Number or are uncomfortable submitting your My Number, you can proceed with activation without entering it.

Upload two documents in total: one ID and one address verification document . After uploading the documents, your account will be activated once XM has verified them.

For more information on how to open a real account, please refer to the following article.

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How to log in to the member page

To log in to the XM member page, open the login screen from the link below.

Open the XM account page

Enter the email address and password you used when registering and click ” Login ” to log in to the XM membership page.

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XM Trading Hours

At XMTrading, you can trade almost 24 hours a day, 365 days a year , only for cryptocurrency CFDs . For other trading pairs, such as FX currency pairs and gold, you can basically trade almost 24 hours a day, from early Monday morning to early Saturday morning. However, please note that some stocks have different trading hours.

XM Trading Hours

For details on trading hours during the New Year holidays and Christmas, as well as trading hours for individual stocks, minor indices, commodities, etc., please see the article below.

Read the full article here

A complete guide to XM trading hours! Summer and winter hours and price movement characteristics | XM™ | FX Plus™

This article lists the different trading hours for each XM stock in Japan time. In addition, we have provided detailed explanations of changes in trading hours during special periods such as holidays, as well as the characteristics and strategies of price movements during each time period.

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How to deposit with XM

XM offers the following deposit methods:

We have created a list of important points regarding the deposit method at XM.

List of XM deposit methods

1. Convenience store payments are accepted at Ministop, FamilyMart, and Lawson.
2. Accepts VISA and JCB

According to our interviews with users, over 80% of all deposits to XM are made by bank transfer or card. This is thought to be because Japanese people can easily make deposits using these methods.

The following article provides a detailed explanation of each XM deposit method. We have explained how to choose the deposit method that is best for you, so please refer to it.

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Withdrawal Methods for XM

XM offers the following withdrawal methods as well as deposit methods:

At XM, the minimum/maximum withdrawal amount and number of days for withdrawal vary depending on the withdrawal method, so please refer to the table below.

XM Withdrawal Methods List

1. Since withdrawals are made by canceling your shopping limit, the number of days it takes for the funds to arrive will vary depending on your card company’s response.
2. Withdrawal fees will be charged separately when withdrawing from each online wallet to a bank account.

XM only charges withdrawal fees for bank transfers. If you withdraw via bank transfer, a withdrawal fee of 2,500 yen will be charged for each withdrawal if the amount is less than 400,000 yen , so if you want to keep withdrawal fees low, consider depositing or withdrawing via a method other than bank transfer. In addition, there are the following rules for withdrawals from XM, so be sure to understand them in advance.

XM Withdrawal Rules

As an exception, this does not apply to JCB cards, convenience store payments, or Apple Pay.

Regarding the number of days it takes to withdraw funds from a bank , which is a particular concern for many people at XM , the official statement is that it takes 2-5 business days, but in reality, it seems that in many cases the funds arrive the next day. However, in some cases it may take up to 5 business days, so don’t be overconfident.

If you would like to know more about XM withdrawals, please use the following article as a withdrawal manual.

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A thorough explanation of XM’s withdrawal methods and rules! Be careful of the costs until the funds arrive!

This article provides a detailed explanation of XM’s withdrawal methods, withdrawal fees, and the time it takes for the funds to arrive. It also provides an easy-to-understand summary of XM’s unique withdrawal rules, such as the fact that withdrawals must be made using the same method as the deposit method, and that profits can only be withdrawn by bank transfer.

2023.07.28

What to do if you can’t log in

At XM, if you leave your trading account inactive for 90 days, it will be treated as a dormant account and you will be charged a monthly maintenance fee of $10. If you have no account balance, you will not be charged a maintenance fee, but if you have a balance, we recommend that you move your account within 90 days of your last transaction.

The method for releasing a dormant account is simple. Simply open a trading account and trade, or make a deposit, withdrawal, or transfer of funds to release the dormant account. It can also be released by opening an additional account , so if you are short on funds, opening an additional account is an effective way to avoid dormancy.

If your account is frozen

XM will freeze your account if you remain inactive for 180 days . A frozen account cannot be reactivated, so you will need to open a new account.

When you open an account, you will be asked to submit your ID and proof of residence again, so you will not be able to use the account immediately after applying. If you find it bothersome to resubmit documents, make transactions regularly to avoid having your account frozen.

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Why does XM freeze and dormant accounts? How to unlock and avoid them | XM™ | FX Plus™

We will explain in detail the reasons why your XM account becomes frozen or dormant and how to unfreeze it. Keep your XM account active and protect your bonuses and XM points from expiring.

2024.07.12

Summary and review of XM (XMTrading)

The advantage of XMTrading is that it offers multiple account types that can be used depending on your trading style.

The “Standard Account” and “Micro Account,” which allow for ample use of bonuses, and the “KIWAMI Account,” which offers excellent trading conditions, are both top-class services in the industry.

In addition to holding multiple financial licenses, XM has been recognized for its high level of security through segregated management and insurance. The service also has a high level of support for Japanese, making it a highly recommended broker as your first overseas FX broker.

On the other hand, the main disadvantages of XM are that withdrawal methods are limited and withdrawal fees are charged.

If you have never used an overseas FX broker before, we recommend you try out XM, which allows you to start trading with a small amount of money and offers generous bonuses.

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A thorough comparison of the different XMTrading account types! | XM™ | FXPlus™

XMTrading offers four types of accounts: Standard Account, Micro Account, KIWAMI Account, and Zero Account. Each account has different trading conditions and bonuses, so it is important to understand them well before choosing.

2024.02.26

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List of swap points for all XM stocks! Explanation of calculation methods and how to earn money | XM™ | FX Plus™

We explain XM swap points with a list of all stocks. XM swap rankings, calculation methods, and smart swap management methods are also included! This is a must-read for beginners and advanced traders. Please read this to learn the basics of swap points, not just for XM.

2024.03.19

XM (XM Trading) Details

Operating company information

Japanese support and support desk

Terms of trade and deposit protection rules

1. Hedging between multiple accounts is prohibited.

Terms and conditions for each account type

At FXplus, we welcome your opinions and feedback regarding our articles.

If you have any rare information about overseas FX or insider information from the industry, please send it to our editorial department! We are also always looking for writers who can write articles on a regular basis!

XM (XM Trading) – Frequently Asked Questions (FAQ)

We have put together a list of frequently asked questions about XM.

1. 🔎Is XM chat available in Japanese?

   Yes, XM provides live chat from Monday to Friday, 9:00am to 9:00pm Japan time. You can access it by clicking on “Japanese Live Chat” on the XM website.

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2. 🔎What are the spreads at XM?

   XM Trading’s spreads vary depending on the account type. Standard and Micro accounts start at 1.6 pips, while KIWAMI accounts start at 0.6 pips. Zero accounts incur a fixed fee for each transaction, but offer extremely narrow spreads of as little as 0.0 pips.

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3. 🔎When does stop loss occur at XM?

   At XM, if the margin maintenance rate falls below 20%, forced settlement (loss cut) will be triggered. The margin maintenance rate, which indicates the ratio of the available margin to the required margin, is the basis for triggering a loss cut. The margin maintenance rate is calculated including bonuses.

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4. 🔎Is XM a safe overseas FX broker?

   XM holds a license in the Seychelles and operates in accordance with regulations set by the Seychelles Financial Services Authority. Although trust protection is not mandatory in the Seychelles, the company guarantees the safety of all customer assets without any upper limit by implementing segregated management.

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5. 🔎How does XM manage customer assets?

   XM manages the assets entrusted to it by its customers and the operating expenses of XM separately. Although both customer assets and operating expenses are deposited in the same bank, they are managed separately in different accounts under a “segregated management” system.

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XM FAQ | FXPlus™

Frequently asked questions about XM are categorized into 11 categories according to content and posted in FAQ format. The FAQ is updated regularly. We are currently running a campaign to give away 5,000 yen in trading funds, exclusive to our company (FXplus).

2024.06.20